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SOFTWARE MAINTENANCE AGREEMENTS

TIW products are widely accepted in the market. Our vigorous development program assures that new features and capabilities are constantly being added. The Software Maintenance Agreement protects your investment:

  • Designed to keep you updated with the latest releases!

  • Includes all version, decimal, and letter Upgrades!

  • Upgrades User Licenses no matter how many users you have!

  • Technical Support Contract is included at no extra charge!

  • One year agreement from date of purchase!

  • Includes free downloads of updated HTML User's Manuals!

  • Automatic prepaid shipment of new releases to you or your Dealer!

  • Includes one free seat in a technical seminar good for the life of the SMA!

I have had maintenance agreements before and had to pay for new versions.

Not with the TIW SMA plan! We have what is considered a "Premium" plan. You receive every release we make on your platform regardless of whether it is a maintenance build or a completely new version!

Do I have to pay for Technical Support separately?

Technical Support is included in the SMA!

Do I pay for shipping when I have a SMA?

Shipping is included for all domestic customers. International customers pay shipping.

Where do I get an SMA?

The Software Maintenance Agreement is available through your Authorized TIW Dealer. If you have any questions about SMA's please call TIW Customer Service at 610.258.5161 or Email us at info@tiwcorp.com

Your Investment in Software is Valuable! Protect it with an SMA!

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Last modified June 13, 2016