I have had
maintenance agreements before and had to pay for new versions.
the TIW SMA plan! We have what is
considered a "Premium" plan. You receive every release we make on your platform regardless of whether it is a
maintenance build or a completely new version!
Do I have to pay for
Technical Support separately?
Technical Support is included in
Do I pay for
shipping when I have a SMA?
Shipping is included for all domestic
customers. International customers pay shipping.
Where do I get an
The Software Maintenance Agreement is available through your Authorized TIW Dealer.
If you have any questions about SMA's please call TIW Customer Service at 610.258.5161 or
Email us at firstname.lastname@example.org